Customer
Experience
CIAM Solutions
Customer Experience + IAM = CIAM
%
Times have changed. Frictionless customer interaction is now the expectation. Most businesses don’t realize this can be done quickly and cost-effectively. With the CIAM solutions available from vendors like Okta, Ping, MicroFocus, and ForgeRock, your CX and your security posture can increase.
The 3x Core Components of CIAM
Single Sign-On
Enable your customers to get
to your resources seamlessly.
Multi-Factor Authentication
Secure your customer experience
with the latest technology.
Centralized User Management
Streamline customer support
and management.
Benefits of CIAM by Business Type
B2C CIAM Benefits
CIAM architecture can include functionality like social logins. Here instead of your customer credentials stored on your hardware, that is outsourced to the sophistication of Facebook, Google and the like.
- Reduced customer data to secure
- Reduced customer management overhead
B2B CIAM Benefits
Your customers may need to certify your CIAM processes. In highly regulated industries, you may need to assist your B2B customers in validating your identity data management processes to meet their controls.
- Simplify B2B onboarding
- Promote CIAM as a product feature
Not sure if your
organization can support CIAM?
We’ve got you covered, check out GCA Managed Services offerings or schedule an intro meeting below.
BUSINESS OUTCOMES
Large, Publicly-Traded National Healthcare Provider Solves Data Center Outages
Setup reports or workflows to conveniently retrieve the Identity data your organization needs.
Enable Fast
Identity Audit Data
Setup reports or workflows to conveniently retrieve the Identity data your organization needs.
Setup Re-hires with Previous
Network IDs and Email Addresses
Maintain old account names and keep identities consistent.
RECOMMENDED IAM CONTENT
Large, Publicly-Traded National Healthcare Provider Solves Data Center Outages
Setup reports or workflows to conveniently retrieve the Identity data your organization needs.
Cybersecurity Mesh Architecture & Bezos API Mandate
Gartner predicts that Cybersecurity Mesh Architecture will take the stage of the IT world.
Identity First Security
& The Toyota Way
In this article, we take a look at principles used by Toyota and see how they can be leveraged in identity-first security.