SailPoint NERM: Secure Your Extended Enterprise with Advanced Governance

In today’s interconnected business world, managing the identities and access of non-employees (contractors, vendors, partners) is a growing security and compliance challenge. SailPoint NERM provides the intelligent governance needed to extend identity security beyond your traditional workforce.
The Growing Challenge: Securing Your Extended Workforce
Your extended enterprise — encompassing contractors, partners, vendors, and even IoT devices — offers immense agility and innovation. However, this growing reliance on non-employees also introduces complex identity management and significant security vulnerabilities. With the average organization using hundreds to thousands of non-employee identities, manual processes and fragmented oversight are no longer sustainable. Without robust governance, external identities become a primary target for cyberattacks and a major source of compliance risk.
Key Pain Points & Risks:
- Lack of Visibility & Control: Many organizations struggle with a fragmented view of who has access to what, when, and why across their non-employee population. This lack of centralized visibility creates dangerous blind spots, making it impossible to enforce consistent security policies and often leading to orphaned accounts that linger long after a contract ends.
- Absence of a Single Source of Truth for Non-Employees: Unlike employees often managed by HR systems, non-employee identities frequently reside in disparate, ad-hoc systems, or even spreadsheets. This absence of a central, authoritative record makes comprehensive identity lifecycle management incredibly challenging.
- Burdened & Ineffective Access Certifications: When access reviews for high-turnover contract workforces must rely on overwhelmed internal managers or outdated data, the process becomes time-consuming, prone to errors or rubber stamping, and ineffective at ensuring proper access hygiene.
- Manual, Error-Prone Processes: Onboarding, offboarding, and managing access changes for contractors often involve laborious manual workflows, spreadsheets, and ad-hoc requests. This leads to costly delays, operational inefficiencies, and a high potential for human error, leaving critical systems exposed.
- Increased Attack Surface & Data Breaches: Unmanaged or improperly deprovisioned non-employee accounts are a prime target for cybercriminals. Each external identity represents a potential entry point for unauthorized access and data exfiltration, posing a direct threat to sensitive data, intellectual property, and your brand reputation.
- Compliance & Audit Failures: Meeting stringent regulatory mandates (like GDPR, HIPAA, SOC 2, SOX) becomes virtually impossible without clear audit trails and demonstrable control over non-employee access. Failure to comply can result in hefty fines, legal penalties, and significant reputational damage.
- Inefficient Access Reviews: Manually conducting regular access reviews for a large, transient non-employee workforce is not only time-consuming and resource-intensive but also highly ineffective. This makes it exceedingly difficult to ensure least privilege principles are consistently applied and to prove compliance during critical audits.
“GCA has become our primary Identity partner. We go to them for all things Identity and each time we are glad we did.”
– IT Security and Risk Management, Healthcare on Gartner Peer Insights
Introducing SailPoint NERM: The Intelligent Solution for Non-Employee Governance
SailPoint Non-Employee Risk Management (NERM) extends the power of SailPoint’s Identity Security Cloud to your entire extended enterprise. It’s not just about managing identities; it’s about providing comprehensive, automated governance over every contractor, vendor, partner, and temporary worker from onboarding to offboarding, and throughout their entire lifecycle.
By centralizing the management of these critical identities, SailPoint NERM empowers organizations to enforce consistent policies, ensure least privilege access, streamline operations, and drastically reduce the security and compliance risks inherent in external access.
How SailPoint NERM Directly Addresses Your Challenges:
- Eliminates Lack of Visibility & Control: SailPoint NERM provides a unified, real-time view of all non-employee access, bringing order to chaotic external identities and eliminating dangerous blind spots.
- Establishes a Single Source of Truth for Non-Employees: NERM acts as an authoritative, centralized repository for all non-employee identity data. This eliminates fragmented records and ensures a consistent, accurate view for lifecycle management and compliance.
- Streamlines Burdened & Ineffective Access Certifications: By enabling delegated administration and intelligent certification campaigns, NERM empowers the true data owners (like managers at contracted entities) to easily attest to non-employee access, significantly improving accuracy and efficiency, even with high turnover.
- Automates Manual, Error-Prone Processes: Through sophisticated onboarding workflows, self-service portals, and delegated administration capabilities, NERM streamlines the entire non-employee lifecycle, removing manual burdens, drastically reducing errors, and accelerating operations, including the ability to delegate initial onboarding processes to the most informed entity.
- Shrinks Increased Attack Surface & Prevents Data Breaches: NERM automatically provisions and de-provisions access, ensuring that non-employees only have the access they need, when they need it. This significantly shrinks your attack surface and fortifies your defenses against unauthorized access.
- Ensures Compliance & Prevents Audit Failures: With built-in access certifications, policy enforcement, and robust audit trails, NERM ensures you can confidently prove compliance with regulatory requirements and significantly accelerate audit preparation.
- Simplifies Inefficient Access Reviews: NERM automates and simplifies complex access reviews, making it easy to certify non-employee access periodically and revoke privileges that are no longer required, consistently enforcing least privilege.
Eliminate Non-Employee Risk.
Fragmented management leads to vulnerabilities. With SailPoint NERM and our proven implementation approach, you can centralize control, automate processes, and secure your entire external workforce.
Let’s Get Your NERM Project Started.

Unlocking Comprehensive Control: Key Features of SailPoint NERM
SailPoint Non-Employee Risk Management (NERM) is engineered to provide granular control and robust automation over every aspect of your extended workforce’s identity lifecycle. By leveraging advanced identity governance capabilities, NERM delivers the tools necessary to manage complex non-employee populations efficiently and securely. Explore the core features that make NERM an indispensable part of your identity security strategy:
Centralized Non-Employee Identity Repository
NERM serves as the definitive single source of truth for all non-employee identities within your organization. It provides a dedicated, structured repository to collect, manage, and maintain accurate records for contractors, vendors, partners, and other external users, eliminating disparate spreadsheets and ad-hoc lists that lead to chaos and security gaps.
Automated & Delegated Onboarding/Offboarding Workflows
Streamline and automate the entire non-employee lifecycle from start to finish. NERM enables sophisticated, configurable workflows for rapid onboarding, access provisioning, and timely deprovisioning. Critically, it supports delegated onboarding, allowing business owners or contracted entities to initiate and manage the initial identity creation and access requests for their non-employees, significantly reducing IT burden and accelerating time-to-productivity.
Intelligent Access Certifications & Delegated Attestation
Ensure continuous compliance and enforce least privilege with automated access certification campaigns tailored specifically for non-employees. NERM facilitates delegated attestation, empowering the most knowledgeable individuals – often managers at the contracted entities – to review and certify their workers’ access directly and efficiently, even in high-turnover environments like call centers. This drastically improves the accuracy and effectiveness of reviews while reducing the burden on internal teams.
Policy Enforcement & Role-Based Access Control (RBAC) for Non-Employees
Define and enforce granular access policies specific to non-employee roles, contracts, and compliance requirements. NERM extends RBAC capabilities to your extended enterprise, ensuring external users only gain access to the resources absolutely necessary for their function, minimizing your attack surface.
Comprehensive Audit Trails & Reporting
Maintain an immutable record of all non-employee identity activities and access changes. NERM provides robust auditing and reporting capabilities, essential for demonstrating compliance during internal or external audits (e.g., HIPAA, PCI, SOX) and for forensic analysis in the event of a security incident.
Seamless Integration with Identity Security Cloud & Enterprise Systems
SailPoint NERM integrates natively with the broader SailPoint Identity Security Cloud ecosystem, providing a unified identity governance platform. It also connects with critical enterprise systems, including HRIS for employee synchronization, ITSM, and target applications, ensuring a cohesive and automated identity environment across all user types.
For those seeking to delve deeper into the technical specifications or administrative guides for SailPoint Non-Employee Risk Management, you can visit the official SailPoint NERM product page. Additionally, comprehensive insights and detailed technical information are available within the SailPoint Non-Employee Risk Management documentation.
Stop Undermining Your Security with Unmanaged Access.
Talk to our SailPoint NERM experts today to design a strategy that brings comprehensive visibility and compliance to your extended enterprise.
Why Partner with GCA for SailPoint NERM?
Implementing SailPoint NERM effectively requires more than just technical knowledge; it demands a deep understanding of identity governance best practices, real-world non-employee challenges, and a strategic approach. At GCA, we bring extensive experience and a proven methodology to ensure your NERM deployment delivers maximum security, efficiency, and compliance from day one.
Deep SailPoint & Identity Governance Expertise
Our team comprises highly certified SailPoint specialists with years of hands-on experience in complex identity governance and administration (IGA) implementations. We don’t just configure software; we apply deep industry knowledge to align SailPoint NERM with your unique business processes and security objectives, ensuring a solution that truly fits. As a recognized SailPoint Admiral Partner, GCA brings the highest level of proven expertise to your entire SailPoint ecosystem.
Tailored Solutions, Business-First Approach
We understand that every organization’s extended workforce is unique. We begin with a thorough assessment of your current non-employee identity landscape, pain points, and business goals. Our solutions are custom-designed to address your specific challenges, focusing on delivering tangible outcomes like reduced risk, improved operational efficiency, and simplified compliance.
End-to-End NERM Lifecycle Services
From initial Assessment Services and strategic design to seamless Implementation Services and ongoing Managed Services, GCA offers comprehensive, full-lifecycle support for your SailPoint NERM journey. Our commitment extends beyond deployment, providing training, optimization, and continuous support to ensure your system performs optimally and evolves with your needs.
Gartner-Recognized IAM Professional Services Excellence
Choose a partner recognized for global excellence. GCA is proud to be a top-rated IAM Professional Services provider according to Gartner Peer Insights, boasting the most reviews in North America and the highest average rating worldwide. This recognition reflects our unwavering commitment to client success and superior service delivery.
Proven Methodology & Accelerated Time-to-Value
Leveraging a proven implementation methodology, we minimize disruption and accelerate your time-to-value with SailPoint NERM. Our structured approach ensures efficient project delivery, meticulous documentation, expert configuration, and effective knowledge transfer to your internal teams, empowering you for sustained success.
Focus on Your Business Outcomes (Beyond Technology)
While technology is our forte, our ultimate focus is on your business outcomes. We ensure your SailPoint NERM investment translates into quantifiable benefits, such as significant reductions in manual effort, lower audit costs, and a demonstrably stronger security posture against third-party threats.
“GCA has always been phenomenal in support for our identity and access management and has provided continual support in architecting the solution to enable additional functionality in the platform.”
– IT Security and Risk Management, Telecommunication on Gartner Peer Insights
Is SailPoint NERM Right for Your Organization?
SailPoint Non-Employee Risk Management is a powerful solution designed for organizations facing unique challenges in securing their extended workforce. If your enterprise resonates with any of the following scenarios, GCA’s expertise in SailPoint NERM can provide the transformative governance you need.
Organizations with a Large or Growing Extended Workforce
If your operations heavily rely on contractors, temporary staff, partners, vendors, or other non-employees, managing their access becomes exponentially complex. SailPoint NERM provides the scale and automation required to efficiently govern hundreds or thousands of external identities.
Enterprises in Highly Regulated Industries
Companies operating under strict compliance mandates like HIPAA, PCI, SOX, or others face immense pressure to prove tight control over all identities, including non-employees. NERM’s robust auditing, reporting, and certification capabilities ensure you meet these rigorous requirements.
Businesses Struggling with Manual, Fragmented Processes
Are you still managing non-employee onboarding, access provisioning, and offboarding with spreadsheets, email requests, and manual interventions? If so, NERM offers the automation, centralized control, and delegated management features needed to eliminate inefficiency and human error.
Organizations Seeking to Significantly Reduce Third-Party Risk
The cybersecurity landscape makes unmanaged external access a major vulnerability. If mitigating the risk of data breaches, intellectual property theft, or insider threats from non-employees is a top priority, NERM provides the critical governance layer to secure your most sensitive assets.
Explore GCA’s Identity Services
Dive deeper into GCA’s comprehensive identity and access management offerings. Learn how our Assessment, Implementation, and Managed Services can support your broader IAM and IGA initiatives, building on the power of SailPoint NERM.
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